Inbound Call Center
Ishaan Prem Inbound Call Center Services, has a focused objective of increasing business and the profits of our clients. We thrive in being able to provide a great product and industry know-how that has been curated over a number year, along with the vast experience we have in the industry of offshore call center services. With all this experience in inbound call handling we are able to meet the objectives of all our call center clients.
We possess all the knowledge in providing inbound call center services to clients all over the world across a multitude of industries including: travel, airlines, real estate and banking. In outsourcing inbound call center solutions to Ishaan Prem, you have the advantage of efficiently executed contact center services, that can assist you in achieving your business goals and also stay one step ahead of the competition.
Our Inbound call center services:
- Order tracking services
- Phone answering services
- Product information services
- Claims processing services
- Up-selling and cross-selling services
- Event scheduling services
- Ticketing sales subscription services
- Subscription services
- Real time inventory status services
- Answering services
- Charge back handling services
- Billing queries services
- Payment collection services
- Scheduling sales demos services
- Sales closure services
- Job dispatch services
- Rebate processing services
- Warranty registration services
- Order entry services
- Product recall management services
- Directory inquiry services
- Registration of event and trade show participants and prospects services
- Insurance claims processing services
Why Choose Ishaan Prem Over Other Service Providers?
Expert Call Center Specialists
Our inbound call center specialists have the relevant proficiency, experience, skills, knowledge and technical ability to manage taking service calls, whilst guaranteeing customers are met with a high level of satisfaction.
We incorporate advanced reporting and market testing capabilities, providing customers with an edge in the field. Our enhanced market delivery, rapid actions towards the market environment, expert know-how in account managing and remote call monitoring attributes, make us superior to other customer support service providers.
We have amassed a wealth of experience in inbound customer support through servicing many companies over the years and across numerous business sectors. This puts us at an advantage in handling practically any on-call situations.
Cutting edge technology
Our call centers in India all feature the most up to date data and voice communication systems, backed up by a trusted and high-speed internet connection, enabling us to provide swift and dependable services around the clock.
Excellence in Quality
We adhere to a strict quality assurance (QA) practice, so that all our services run as smoothly as possible without any issues.
Be rest assured that our highly trained inbound support specialists will maintain excellent customer relations from the moment the first call comes through, thus providing 100% satisfied customers, better customer loyalty and improved retention of consumer base.